Treadmills provide an ideal workout, particularly if you like to keep fit in an air-conditioned environment. For busy people with limited time (or challenging weather conditions), treadmills are a great way to keep that mileage up, whatever comes your way. Some of us use the machines daily, and we rely upon our treadmill to safely and smoothly roll under our feet at the press of a button.
Bearing in mind how indispensable a treadmill can be, it’s worth thinking about a regular service to keep them in tip-top condition. We regularly service a car, right? Even our bikes get a frequent overhaul. So why don’t we think to get a check up on our treadmills?
There are innumerable reasons why you should have your treadmill serviced regularly.
Benefits of Servicing a Treadmill
Safety - This is the number one concern. Treadmills are reliable machines, but if anything goes wrong, they can be dangerous. A regular service keeps the machine running safely and can resolve problems before they become expensive repairs.
Reliability - Secondly, we need to know that our treadmill is running reliably and efficiently. Unless the deck is regularly lubricated and the belt tightened, then we won’t be seeing accurate mileage and speed on the digital readout. We may even be working harder than we need to!
And it’s not just about accurate readings on the clock. Reliability of a machine is essential in making sure that it doesn’t break down. Downtime on a treadmill can be a nightmare – especially if you are training for an event.
Peace of Mind - The other benefit of a regular service is peace of mind. If you’ve just had your machine looked over by an expert, you are guaranteed to be working out safely and efficiently.
Orbit Fitness Treadmill Service
If you’ve got a treadmill, or any major exercise equipment, from Orbit Fitness then you’ve got the service support you need to keep your treadmill in great running condition.
We provide a mobile on-site service, as well as full workshop equipment support, for all our machines and encourage you to have a service scheduled every 12 months.
To keep your machine in the best shape, we recommend a $99 preventative maintenance service approximately 12 months after your purchase.
The service usually takes about 30 minutes and involves our technicians checking and adjusting running mat tension, lubricating the running deck and frame pivot points, cleaning and vacuuming under the motor cover and checking all console functions including the heart rate monitor.
Our service team caters for commercial, corporate and individual owners of fitness equipment.
Frequently Asked Questions About Treadmill Servicing
Here are some answers to frequently asked questions our team often gets when servicing equipment.
Do I need to get my treadmill serviced?
The answer to this question is simple, yes you do. It is important to do this every 12 months, depending on the hourly usage, or more frequently at higher usage rates.
If I silicone spray under my treadmill running mat do I still need to get a service?
Yes, you will still need to have your treadmill serviced. While treadmills need to be lubricated regularly between the running belt and running board, over spraying can contribute to premature electronic and mechanical failure. Modern treadmills have many electronic and mechanical components that require specialist maintenance at regular intervals.
Can you provide service reminders?
We can contact you one month prior to the recommended service schedule.
Will it void my warranty if I don't get a service?
Orbit Fitness provides warranties on all its treadmills. Regular servicing is in line with service warranty provisions.
Are there service charges?
Yes, service charges do apply. We aim to provide a quality service and keep your equipment running smoothly at the lowest possible cost. For individual owners, we offer a 12-month preventative maintenance service for $99.
For commercial and corporate clients, preventative maintenance programs can be tailored to suit usage patterns, cleaning schedules and age of equipment.
We can provide either an onsite service or an Orbit workshop service. Contact our service department on 62413050 to get a quote or find out more about charges. You can also request a maintenance service online:
How do I contact Tech support?
Contact us on 62413050 or email firstname.lastname@example.org.